"Awesome help, on the spot, with an eye toward possibility and creativity."
-- Mark Frein, Chief People Officer, ReturnPath
Thanks, Kudos, Appreciation
In her short time here, Cerah has already partnered with various teams and individuals to bring a wider focus to the training materials we provide to our customers. She is supportive, responsive and ready to help wherever she can.
-- Juli Duffer, Director User Experience, ZOLL Data
OMG these are amazing!! I am obsessed!!
When does this go into production? Do you need anything from me? Reach out, I am here to help!
-- Daniela Ivey, ZOLL Billing Product Owner, ZOLL Data
"Cerah recognized a need to track visitors to our Minute to Win It trainings even though we had decided our system did not have the capability. She worked with our marketing team and found a way to plug in Google Analytics so we can track visitors to each unique URL. Great creative idea!"
-- John Arnold, Sales Training Director, ReturnPath
"I am so impressed with your Minute to Win It Series. You figured out a simple, consumable way to share information with those who need it and keep it fun for those of us just interested in learning something new today. Excellent job on strategy and execution. Way to go!"
-- Michelle Pelletier, VP Knowledge Services, ReturnPath
"Thank you for organizing and supplying the team with the various Lesson.ly courses that are available. Those have been very helpful as we training & prepare for launch! You are a wonderful colleague and it is a privilege to work with you."
-- Nick McDermott, Sr. Manaer of On-boarding, ReturnPath
"...thank Cerah for her help with us choosing a new security awareness training vendor. Her knowledge and advice were invaluable!"
-- Jennifer Beaumont, Security Analyst, ReturnPath
-- Nick McDermott, Sr. Manaer of On-boarding, ReturnPath
"...thank Cerah for her help with us choosing a new security awareness training vendor. Her knowledge and advice were invaluable!"
-- Jennifer Beaumont, Security Analyst, ReturnPath
Love it, love it, love it -- or should I say "them"! I especially appreciate the guided version...I've been asking for this since I joined Sage. I think this should be our new conference norm. Well done!
-- Lisa Donovan, Chief People Officer, Sate Hospitality
"I appreciate Cerah's willingness to speak to this group with NO notice. She did a terrific job. Thanks and Kudos Cerah!"
-- Jeanne Wicks, Director Post-Award Admin Office of Sponsored Programs
Innovation Award, SAGE, 2015
This award honors an associate in our Corporate Office who “takes the plunge” to try new and innovative ideas to move us forward.
This team took an aspiration and turned it into reality for our operators. They met with and trained all of their stakeholders how to use this new innovation. In record time, they delivered:
This award honors an associate in our Corporate Office who “takes the plunge” to try new and innovative ideas to move us forward.
This team took an aspiration and turned it into reality for our operators. They met with and trained all of their stakeholders how to use this new innovation. In record time, they delivered:
- 30/60/90 Forecast tools (PB and PL versions) which automate key processes that were previously done in Excel, increasing accuracy and saving properties precious time
- AMC Dashboard – Asset Management report used to review asset performance in AMC meeting
- The results of their work has led to more efficient staffing, improved accuracy in forecasting (which is super important to our owners), better decision making, and more
- This year’s winner has moved our company forward by finally making one of our proprietary differentiators come to life
Manager Feedback
"Cerah is a talented Instructional Designer. She continues to develop and define the ID role here at ReturnPath by leading the efforts with online training, utilizing SME expertise and research to guide her development and outputs. Cerah's organization and attention to detail pushed the team to be clear on their expectations, explanations and goals."
"She has lead the effort of content creation and design for all online learning courses and continues to play a critical role in defining the process for which the team gathers, reviews, develops and delivers online content for ReturnPath.
Cerah has an amazing attention to detail and always has the end learner in mind. She's a great leader for testing content and getting a 3rd party's feedback for whether or not instruction is hitting the mark for the audience. She's a valuable resource for ReturnPath."
--Marney Andes, Director Product Training, ReturnPath
"Cerah is a talented Instructional Designer. She continues to develop and define the ID role here at ReturnPath by leading the efforts with online training, utilizing SME expertise and research to guide her development and outputs. Cerah's organization and attention to detail pushed the team to be clear on their expectations, explanations and goals."
"She has lead the effort of content creation and design for all online learning courses and continues to play a critical role in defining the process for which the team gathers, reviews, develops and delivers online content for ReturnPath.
Cerah has an amazing attention to detail and always has the end learner in mind. She's a great leader for testing content and getting a 3rd party's feedback for whether or not instruction is hitting the mark for the audience. She's a valuable resource for ReturnPath."
--Marney Andes, Director Product Training, ReturnPath